I paid $25 to play on this site on August 25, 2018. I won $450 and requested a withdrawal on August 27, 2018. They told me that in order for me to get my payout I had to send verification of my bank statement, IED, utility bill, and any other supporting documentation. I did that more than once and they are still saying that they don't see the charge on my bank statement. I told them that I did not use a credit card I used a Visa debit card for this transaction and the bank did not post it until 27th. I went on to chat today after receiving an email saying that they still can't see the charge and it's still holding my payment. So I got on chat extremely angry because they did everything they asked me to do. I even gave them the name of the merchant to process the payment. They said it's not them. So I called my bank and spoke with Sharntel at PNC Bank agent number 3016, and she gave me a transaction number of 823872008945. She told me that the merchant was from the UK and they were the one to process the payment. She had I paid on the 25th, it was processed on the 26th, and then posted on my account on the 27th! She and I both believe that they are lying and scamming me out of the money that are rightfully won.