What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Treasure Island Jackpots Casino keeps putting my winnings back

RESOLVED
Complaint Info
Disputed casino Treasure Island Jackpots Casino
Reason Declined payment
Posted on July 7, 2015

On the 29th of April I requested a withdrawl from Tj. They keep putting my winnings back into my casino account. For some reason they won't pay me. I have called and emailed numerous times. I used free spins and was able to make playthrough. I can't get a straight answer as to why they keep telling me I have not reached the requirements. Pls help?

AskGamblers
Posted on June 29, 2015

This case has been reopened upon casino’s request and we would like to give it one more chance for a successful resolution.
We have been informed by the casino management that reason why they declined your withdraw was that you didn't meet wagering requirements. Please confirm.

AskGamblers
Posted on July 3, 2015

@min75,
It's a nice practice to confirm if your complaint is resolved or not, thank you.

AskGamblers
Posted on July 7, 2015

Based on information that we received from the casino management, player couldn't make a withdrawal, because she/he didn't meet wagering requirements. We consider this complaint resolved and closed.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy