Ag Awards

Slots.Lv Casino - Takes weeks to get paid

Complaint Info
Disputed casino Slots.Lv Casino
Reason Delayed payment
Amount $ 5500
Iceman22 United States Message
Posted on July 19, 2017

Warning! will delay your withdrawals as much as possible and tell you nothing but excuses and lies. Have spoken via Phone and emails and each representative gave me different information. Tried to withdraw over $8,000 waited over 4 days they only sent $2,500..The 1st representative Stated the Maximum they are allowed is $2,500 per 3 days. 2nd Representative told me I needed to play more to get a higher withdrawal limit..But they would take a $5,000 Deposit so this company will take double of your "withdrawal limit" immediately, but only pay back half when you win and take over 10 days before getting that money. Now I have to wait another 3 days for $2,500 plus the 3-5 for approval even know the $8,000 was approved the first time. Still waiting... Stay away from this site.

Posted on July 22, 2017


We're sorry for any confusion regarding the withdrawal information you were provided.

We're unable to find an account with your email address.

For further assistance, please contact our customer service line at 1-855-446-3770 and ask to be transferred to Player Advocacy at ext. 2755.


Posted on July 26, 2017

Dear @Iceman22,

Please let us know if you have cooperated the casino and sent the requested information. Keep in mind that in case you fail to respond within the given time AskGamblers Complaints Team will have no other option but to reject this complaint upon submitter's unwillingness to cooperate.

Posted on August 26, 2020

This complaint has been rejected by our system due to your inactivity in answering within the given time frame for a respond. It is not very nice to throw accusations against the casino and then never to return and cooperate in solving the issue. If you accidentally missed the given time frame to respond, please contact our support, explain what happened and request the complaint to be reopened.

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