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Using Stalling Tactics to Delay Payment


I have requested a withdrawal three times now and it has been redeposited into my account without any kind of explanation, no email from accounting, no communication whatsoever. I would just like them to pay me. Every time I go to live chat they always have a different reason as to why it was redeposited. Today they said if I re-request the withdraw it should go through. That is what they said all along, though. I just want my money. Please help me.
Disputed Casino Kings Chance Casino

Discussion

User name
Based on player's last comment, we consider this case as resolved and it is now officially closed.
User name
I am glad to hear that you were paid the amount owed to you, I wish that it was much sooner than having to wait so long, best wishes with any future gaming and have a fantastic weekend,

@Ask Gamblers thank you for allowing us a chance to resolve the query by re opening the request.

Best regards
Craig
Brand Manager
Kings Chance online gaming
User name loyalty-level-2
I received my withdrawal this morning. You can close this case now. Thanks so much.
User name loyalty-level-2
This is the email I received on January 21..... Today is January 27 and still haven't received it or heard anything from them at all.

Hello Brett,

Please be informed that the verification process has been completed and your withdrawal has been reviewed and approved. The funds will reach your checking accounts in the next 3-5 business days.

Should you need further assistance please don't hesitate to let us know.

We hope this response has adequately answered your questions. If not, please do not send another email; simply click reply on the auto reply-email you received from us and enter your comment.

At your service,
Accounting Department
KingsChance.com


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Kings Chance Casino Complaint Stats

Resolved 4 / 5
Avg. Amount $161
Avg. Complaint Duration 10 days
Avg. Response Time 4 days

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