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Sportingbet Casino - Having troubles with my withdrawals

RESOLVED
balwel4 Canada
posted on March 20, 2015.

hi.i have bad experience with sportingbet canada..they are not trying to refund my withdraw what i did 4 or 5 times as per instruction given customer support..every time when am trying to conatct with them they are saying different 2 answer..more then 2100 canadian dollars pending..even when i am trying talk on phone they are laughing behind..looks like laughing on me.i dont know what to do.please i am advising dont play on sporting bet..they are spam..they know how to get money from people..when times i mean you win..they will not help you.....stay away from these kinds of peoples..these are email i got form them..
Hello Balkar,

Thank you for sending the requested documents.

We are pleased to inform you that your details have been successfully verified for your Sportingbet account and your withdrawal will be processed as soon as possible.

We thank you for your patience and cooperation in this matter.

If you have any questions or require any further assistance, please don’t hesitate to contact us further, we're always happy to help.

Kind Regards,
Jannick

Dear Balkar,

Regarding the withdrawal you requested via bank wire, it has been automatically cancelled. The reason is that you need to withdraw to the card you deposited with which is card ending in 6905.

Thank you for your cooperation.

If you have any questions or require any further assistance, please don’t hesitate to contact us further, we're always happy to help.

Kind Regards,
Philippe
Dear Balkar,

Important information regarding your withdrawal.

We would like to inform you that your funds are available for withdrawal and you can request a refund by a valid method anytime.

Please be advised that your Visa card ending with 6905iis invalid for withdrawal as the funds are being returned back to us by the card issuer. We invite you to use an alternative payment method like Bank Transfer

To receive funds by bank transfer you will need your personal bank details registered in your name and the full international bank details of your bank, you can call them to check the information.

Below are the information needed:

Bank Name
International Bank Account Number (IBAN)
Branch Code
Routing Number
Bank account type
Bank Swift

Once you receive the details simply fill in your bank details on our Withdrawal screen. We thank you for your patience and cooperation in this matter.

If you have any questions or require any further assistance, please don’t hesitate to contact us further, we're always happy to help.

Kind Regards,
Jannick
Dear Balkar,

Important information regarding your withdrawal.

Please note that your 3 withdrawals request in the amount of 25 CAD each could not be completed as your card is invalid for credit fund transfer, the withdrawals have been rejected and your funds returned to your Sportingbet account.

We invite you to use an alternative payment method to withdraw your funds. We apologize for the inconvenience this may cause and thank you for your patience and cooperation.

If you have any questions or require any further assistance, please don’t hesitate to contact us further, we're always happy to help.

Kind Regards,
Jannick

balwel4 Canada
posted on March 17, 2015.

resolved..thanks ask gambler

AskGamblers
posted on March 20, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.

Sportingbet Casino complaints

  • 10 of 16 resolved
  • 3 days avg response
  • 1 week avg complaint life
  • 1,855 USD avg amount

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