Sportingbet Casino - Not honoring their own free spins offers

dimadima Ukraine
posted on January 25, 2016.

Hi. My id casino 10111495.
I have two claims to a casino sportingbet:

1. Bonus "Receive to 100 freespins every day!"
I gained 83 points for game, but to me gave only 3 freespins instead of 15.
In online support to me was told that I scored in a day only 38 points. But it not the truth, in the history of games is visible that I played during 2kh hours, more I have no rates in other time. 83 points have to be enlisted in one day. I played in an interval 24/01/2016 20:01 MOSCOW TIME -24/01/2016 22:14 MSK

2. Bonus "25 freespins Guns N Roses"
In rules it is specified that it is necessary to rely the 500 RUB and to receive 25 freespins on €0.20 or an equivalent in other currency. I received 25 freespins for 10 RUB. At an official rate of €0.20 = 17RUB

posted on January 30, 2016.

Dear @dimadima,

Any update regarding your complaint? Thank you.

dimadima Ukraine
posted on January 31, 2016.

hi. no update complaint :(