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Slow withdrawal approval


I requested a bitcoin withdrawal on 6/26/18 in the amount of $2500 that is still pending. After talking with customer service the issue has once again been "escalated." I would also like to note that once it's been approved it takes 10 business days to deposit? Bitcoin is basically instant. They should pay it as fast as they take it.
Disputed Casino Slots of Vegas Casino
Amount $2500

Discussion

User name

Based on submitter's last posts AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
this money has been received. I would also like to mention I have been stripped of my VIP status across all sites I play on with these guys. Slots of Vegas, Planet 7, and Dreams Casino. Thats what happens when you try to get your withdrawals....

As per customer support

"Our no-rules deposit bonuses are intended to allow our players to lengthen their time spent enjoying the casino and offer more chances for them to hit it big. Your account history has shown that you are a player who is able to prolong your length of play and be successful without the assistance of these particular offers. I apologize for any inconvenience, however, as a valued customer, you do still have a number of bonuses available to you. I can still set you up with a great bonus with a small wagering requirement! Would you like me to find a bonus code for you?"

Does that make me feel like a valued customer???? Hell no
User name

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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