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Slots of Vegas Casino - Waiting for too long on payment

RESOLVED
Complaint Info
Disputed casino Slots of Vegas Casino
Reason Delayed payment
Amount $ 1900
Posted on September 15, 2016

Still waiting on payment from an August 22 withdraw. I emailed VIP host but can't get a response... it is over the time frame for payment and would like an update on the status but can't seem to get one. The amount is amount is over $1900.They have paid me before so they have all the necessary information to wire money.. and don't understand why it is delayed.

AskGamblers
Posted on September 19, 2016

Dear @eolsen123,

Please let us know if there's some update on your issue.

Posted on September 19, 2016

I have not received a response from Slots of Vegas as of today.

Posted on September 19, 2016

Hi Eolsen--

I've had a look at your account and I do see that your wire has already been sent off to processing. I would expect you'll see the funds reflected in your account, later this week.

I apologize for the delays.

All the best,

Tawni

AskGamblers
Posted on September 23, 2016

Dear @eolsen123,

Please makes sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Thank you for your cooperation.

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