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Slots Of Vegas Casino - saying there is a similar account


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By kar1978
11 years ago
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I played with the 300 dollar signup bonus, I did great and I got all the way up to $632 when I met the playthrough they took off the extra $332 and did the withdrawal. I talked to a cashier and they said I met the requirements and all that was needed was my account verification info. When my account verification went through, I decided to ask again just to make sure. When I asked the cashier he said there was a similar account called parkhead by xxxxxx. He said that this quote xxxxxxx used my computer to signup with the account which is a total lie. They just do not want to pay my money help! Stay away from this rogue casino.

Disputed Casino Slots of Vegas Casino
Amount $300

Discussion

User name

 We got an information from the player, through the email that this complaint is solved!

User name

Dear Player

Your cash-out appears as requested 8/24. Please keep in mind that as per casino rules "All withdrawals that meet the cash-out requirements will be approved within 10-15 business days of the date the withdrawal was requested." http:/­/ww­w.s­lot­sof­veg­as.c­om­/ba­nki­ng.php

Cheers

Cindy

User name loyalty-level-2

Slots of vegas worked through this with me and they were very friendly, I talked to a lady in customer service and they are sending me a check. This is actually a good casino. It turns out the guy that told me this was new.

Slots of Vegas Casino Complaint Stats

Resolved 581 / 603
Avg. Amount $3,124
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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