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Slots Of Vegas Casino - saying there is a similar account

RESOLVED
Complaint Info
Disputed casino Slots of Vegas Casino
Reason Verification issues
Amount $ 300
Posted on July 23, 2014

I played with the 300 dollar signup bonus, I did great and I got all the way up to $632 when I met the playthrough they took off the extra $332 and did the withdrawal. I talked to a cashier and they said I met the requirements and all that was needed was my account verification info. When my account verification went through, I decided to ask again just to make sure. When I asked the cashier he said there was a similar account called parkhead by xxxxxx. He said that this quote xxxxxxx used my computer to signup with the account which is a total lie. They just do not want to pay my money help! Stay away from this rogue casino.

Posted on August 29, 2012

Slots of vegas worked through this with me and they were very friendly, I talked to a lady in customer service and they are sending me a check. This is actually a good casino. It turns out the guy that told me this was new.

Posted on August 29, 2012

Dear Player

Your cash-out appears as requested 8/24. Please keep in mind that as per casino rules "All withdrawals that meet the cash-out requirements will be approved within 10-15 business days of the date the withdrawal was requested." http:/­/ww­w.s­lot­sof­veg­as.c­om­/ba­nki­ng.php

Cheers

Cindy

AskGamblers
Posted on September 1, 2012

 We got an information from the player, through the email that this complaint is solved!

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