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Not Paying $2500


Slots of Vegas Customer Support will not respond about a $2500 withdrawal requested on 4/20th. It has been well over the 7-10 days they say it takes to approve withdrawals. I am a VIP player and deposit over 1k a month. I have been paid out before by this casino however never usually completely ignored by customer support. Wondering if this will ever get approved and paid??
Disputed Casino Slots of Vegas Casino
Amount $2500

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now. Thank you all for your cooperation.

User name loyalty-level-2
Payment received! Complaint resolved
User name loyalty-level-2
Still have not received payment However we are making progress. Thank you Tawni! The withdrawal was approved. I will keep open until withdrawal is paid. Not resolved yet
User name
Hi Kristin--

I'm very sorry for my slow response--I'm swamped right now and getting to everyone as quickly as I possibly can.

I've sent a note off to our Withdrawals Manager, asking that this be approved straight away. As soon as this is approved, I'll take this right over to Payments to ensure it's sorted out quickly for you.

I'll do my best to keep you updated.

All the best,

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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