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Not Paying, Not Responding


I have 2 withdrawals of $2500 that are outstanding and I cannot get a response from SOV reps. One requested 8/16th the other 8/17th. One was approved on 9/2nd. The other just disappeared from my account. I have emailed and called several times and I am getting no answer? Is Slots of Vegas avoiding their customers? I have spent hundreds of dollars at this casino and loyally play with them. I would like a response.
Disputed Casino Slots of Vegas Casino
Amount $5000

Discussion

User name
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.
User name loyalty-level-2
This resolved. Payment received. Thank you Ask Gamblers!
User name
Dear Kristin,

Please makes sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Thank you for your cooperation.
User name
Hi Kristin--

I'm terribly sorry for the delays you've experienced.

I've taken a look at your account and I do see that a wire has already been initiated. I would expect you'll see the funds reflected in your account, before the end of the week.

All the best,

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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