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Withdrawals Delayed And Not Paid Since March


2 months ago
I have been attempting to resolve withdrawal issues with Slots of Vegas since March.

At this time, I have multiple withdrawals pending that have been delayed repeatedly and have not been paid.

Several withdrawals have been sitting since March and April without being processed or completed.

These withdrawals have been delayed multiple times, in some cases four or more times, without clear explanation or updated timelines.

I have contacted support through chat and email on numerous occasions and have not received clear answers or resolution.

My concerns are:

1. Withdrawals are being delayed repeatedly without clear explanation
2. Payments are not being processed within the stated timeframes
3. Ongoing lack of communication and meaningful support

I am requesting:

- Processing of all pending withdrawals
- A clear and accurate payout timeline
- Resolution of all delayed payments

I am seeking payment of all funds owed and immediate attention to this matter.
Disputed Casino Slots of Vegas Casino
Amount $10348

Discussion

37 hours left for Slots of Vegas Casino to respond.
User name loyalty-level-1
Tawni , thank you . I emailed you back as well asking about the refunds how that will work 😊
User name
Hi Amanda--

As discussed via email, your payment is scheduled to be issued this coming Tuesday.

I'll be keeping you posted,

Tawni
User name loyalty-level-1
Hello,

The issue has not been resolved.

I am still waiting for the casino to complete the agreed payment. Their representative advised that my case had been forwarded to the CFO and that payment would be processed once the refunds from their payment processor had cleared. As of today, I have not received the agreed funds or a final resolution.

Please keep this complaint open while I await the promised payment. I will provide another update as soon as I receive the funds or if there are any further developments.

Thank you.
User name
Hi Amanda--

It's a bit early to be worrying about the refunds. As I explained before, it will take 2 - 4 weeks, so we still have a couple weeks to go.

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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