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Withdrawal stuck in process since June 19th


2 years ago

I requested a withdrawal of $1630 and it has been in process since 6/19 and still has not been approved.

I haven’t received any status updates via email or anything so I reached out via chat and was told the problem would be escalated and should be approved within 24-48 hours and still haven’t heard anything or received anything via email

Disputed Casino Slots of Vegas Casino
Amount $3320

Discussion

User name

Dear @Jharp2751,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hi Joshua--

I'm pleased to tell you that your remaining withdrawals were confirmed as paid by our processor: Paid $3300 + $20.00 Service Fee WIRE for transaction #183756887 ($2,000.00), #183756884 ($1,320.00). The wire was confirmed as completed on the 15th, so I would expect the funds should be in your account by now.

I wish you all the best,

Tawni
User name

Dear Slots of Vegas Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-2
It’s been a day any update Tawni?

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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