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Slots of Vegas Casino - Withdrawal still not gone through even after 10 business days

Complaint Info
Disputed casino Slots of Vegas Casino
Reason Delayed payment
Amount $ 375
Posted on July 23, 2014

I withdrew $375 on the 18/11/13 and was told would take 7-10 days approximately yet it is now 4/12/13 and it still has not been approved. Every time i speak to online chat they ask me to get back to them the next day which i cant keep pdoing i obviously want it sorting. I have tried emailing the manager but no reply .. Please Help !!

Posted on December 5, 2013

Dear Player:

We will look into this matter and will get back to you soon

Cindy < surname removed >

Posted on December 5, 2013

Dear Player

Casino informed me that your cash-out has been approved on 12/4/2013 9:37:10 AM and it will be processed soon.

Please keep in mind that as per casino rules:­htt­p:/­/ww­w.s­lot­sof­veg­as.c­om­/ba­nki­ng.php

"In most cases, payments will be made within 7 –10 business days of approval".

Once processed I will be contacting you back accordingly.

Best Regards

Cindy < surname removed >

Posted on December 8, 2013

All sorted .. its now sat in my neteller account .. ty xx :)

Posted on December 8, 2013

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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