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Slots of Vegas Casino - Withdrawal request delayed

71 hours left for Slots of Vegas Casino to respond.
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Complaint Info
Disputed casino Slots of Vegas Casino
Reason Verification issues
Amount $ 1100
kmoldetowne Georgia(US)
Posted on September 11, 2020

I have emailed weekly requests to slots of vegas customer support after the 7-10 day waiting period was met. In the beginning, I kept getting a request for a clearer copy of my ID. Which I have provided numerous times and asked if it was sufficient. I got no response, except that it was submitted. So I assume it was accepted. To date, I still see withdrawal as "in process" with no answer as to whether or not it was approved. Note that I have requested that a check be remitted...not a wire transfer. (Withdrawal transaction ID#5554026 for $1,100.00 initiated 8/11/2020)

AskGamblers
Posted on September 16, 2020

Dear all,

This complaint has been reopened as per Slots of Vegas Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

AskGamblers
Posted on September 21, 2020

Dear all,

This complaint has been reopened as per Slots of Vegas Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

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