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Withdrawal not sent and account restricted


My $1500 withdrawal was approved and I sent the information necessary for my wire transfer. I was told they did not receive the info and to send it again. After sending my information I was told I would see the $1500 in my account in 7-10 days. I tried to log in to my account to check on the status of my transfer and now they tell me they have banned me from the casino and if I provide additional information they would give me $125 dollars. I sent them numerous emails showing them the chat with their customer service rep where they state that my withdrawal was approved and I would see the funds in 7-10 days. No reply to any of my emails.
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Discussion

User name

AskGamblers Complaints Team has been provided with enough information and evidence on behalf Slots of Vegas Casino management in regards of this complaint to confirm and justify the casino actions.

Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed. In case of a disagreement with our decision we remind player that further assistance on this matter could be requested from the relevant regulatory body.

User name
Hi AskGamblers--

My apologies--I thought I had sent this in already, but clearly it never left my drafts box. :-/

I've just sent all requested evidence to you...

Tawni
User name

Dear Slots of Vegas Casino,

Please let us know if there's some update regarding this case.

User name loyalty-level-2
Waiting for the reply.

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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