Withdrawal not received 1800
I won $1800 on February 29, 2024, I actually won more then that but the bonus was removed per terms. According to their Terms and Conditions I had to wait 7days for approval. Which would have meant that I should have been approved on 3-11-2024, however that never happened I reached out to my VIP manager and a chat representative and my case was then escalated. Then it was approved on 3-13-2024. I reached out again today and there is still no payment, I was told to provide my Bitcoin Address for the 4th time so that this could be escalated. I am just afraid that I am not going to get paid and that is not the way people should be treated. Please Help. I was so upset with myself for even playing here after I read the reviews, my grandmother ended up passing around March 8 and I did not even have enough money to help with anything. I just knew I would have received this deposit by then. I am super frustrated.