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Slots of Vegas Casino - Winnings still not paid

RESOLVED
posted on October 8, 2018.

I’ve bwen getting the run around for a payment that I’m owed for $500. This was already approved and every time I speak to someone I’m asked to be patient. I have no patience left and they are beyond the time frame they give for payment. This entire thing is frustrating. They take the money out immediately but don’t pay what’s owed.

posted on October 12, 2018.

Hi Azalia--

I apologize for the difficulties you've been experiencing with this.

You'll be pleased to know that your payment was sent off to our processor, Monday: 10/08 Paid $502 + no fees for transaction #78583740. I would expect you'll find the funds in your account, early next week (if not, already).

Btw--I love your name. ;-)

All the best,

Tawni

AskGamblers
posted on October 12, 2018.

Dear @Azalia13,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if/when you get the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

posted on October 15, 2018.

Thank you Tawni!
I haven’t received anything yet but will be on the lookout.

AskGamblers
posted on October 19, 2018.

Dear @Azalia13,

Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.

Slots of Vegas Casino complaints

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  • 2 days avg response
  • 2 weeks avg complaint life
  • 2,800 USD avg amount

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