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Slots of Vegas Casino - $400 delayed payment

63 hours left for ashlgh993 to respond.
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Complaint Info
Disputed casino Slots of Vegas Casino
Reason Delayed payment
Amount $ 322
Posted on September 13, 2020

I am having issues getting my payment processed. I requested 400.00. I contacted chat support after waiting several weeks and was told it was being escalated. I was told to give it another week. I waited a week and its still not processed. I am attaching a screenshot of the withdraw that is pending which shows the date it was requested. Please help me get my winnings into my account.

Posted on September 17, 2020

Hi Ashleigh--

I apologize that you're having troubles again...

Your withdrawal was sent to our processor, Tuesday: 9/15 Paid $322 + no Service Fee for transaction #114385708. I would expect you'll find the funds in your account, early next week.

All the best,

Tawni

AskGamblers
Posted on September 18, 2020

Dear @ashlgh993,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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