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Unpaid withdrawals


I have 2 unpaid withdrawals that i have been waiting for awhile, one for $1911 that they claim sent on 8-25-2020 And one for $1980 sent on 9-1-2020. The request were approved on 7-21 and 8-1 respectively. The casino chat representatives use the generic reply of “just wait” with no answers And waste no time ending the chat. . The casino holds there players to there terms And conditions, and I feel the casino itself should as well. I have every chat transcript thus far. Please help.
Disputed Casino Slots of Vegas Casino
Amount $3891

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
I have received my second payment and they can keep the third since they need it so badly. Please consider this resolved. Thanks!
User name loyalty-level-2
Your casino can keep the last 1000$ request, please just send me 2000$ That has already been approved and supposedly sent to your payment provider. Keep in mind this is first Iv heard this excuse and have every chat transcript for months showing that not once was this ever an issue. Your casino already sent me one payment. I can post them if you’d like... this is so unfair and the way it looks is very greedy and hope that no one ever plays here again. Iv been asking for help on this and done everything you ask have asked. This has been going since July. Just pay me what you owe me so I can go away.
User name
Hi Christopher--

I've asked our Payments Manager to prepare your transaction history, along with the details of the coupon involved. With this, you will be able to see that you went outside the terms and conditions of the bonus.

As soon as I receive this, I'll be back with a more detailed explanation.

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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