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Unable to get my payout


They denied the first payout due to my bank. I submitted another bank and now they are saying my banks are online banks and I can't use them. But Bank of America and Citibank are not online banks. I just use the online feature, so I don't understand.

Plus I was told my banks don't accept international wire transfers. I know for a FACT that Citibank does because I received an international transfer from another casino. They are finding all kind of excuses to not send my withdrawal request. Can you help?


  • Feb. 17, 11:51 am
  • Coupon denied

  • Feb. 17, 11:51 am
  • Coupon WILDTREAT requested

  • Feb. 16, 06:49 am
  • Re-deposit Deposit approved

  • $588.00
  • Feb. 16, 06:49 am
  • Re-deposit Deposit requested

  • $588.00
  • Feb. 08, 12:27 pm
  • Coupon denied

  • Feb. 08, 12:27 pm
  • Coupon TOPTIPCASH requested

  • Feb. 04, 01:53 pm
  • Coupon denied

  • Feb. 04, 01:53 pm
  • Coupon 50BACK requested

  • Feb. 02, 06:43 am
  • Manager Withdrawal approved

  • $-1912.50
  • Feb. 02, 06:43 am
  • Manager Withdrawal requested

  • $-1912.50
  • Jan. 18, 07:21 pm
  • Transaction denied

  • $1912.50
  • Jan. 18, 07:21 pm
  • Wire Transfer Withdrawal approved

  • $-587.50
  • Jan. 27, 01:54 pm
  • Coupon denied

  • Jan. 27, 01:54 pm
  • Coupon 50BACK requested
Disputed Casino Slots of Vegas Casino
Amount $1912.5

Discussion

User name loyalty-level-2
Resolved. There was a misunderstanding on the actual amount I thought I was owed.
User name
Hi Pacredit--

I'm very sorry, but I did not see the new complaint notice for this.

I'm not in the office until later today, but as soon as I get in, I'll check on your account and come back to you.

All the best,

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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