Mark all as read

Settings

Notifications
Casino Complaints

Submitted a withdrawal 3 times only to keep getting the money put back into casino account


user_avatar badge
By Kimba97
7 years ago
I won $240 and submitted my withdrawal on Jan 16, 2019. I submitted my withdrawal request with requested documents. They put the money back into my casino account. So , I submitted it again on Jan 21st, 2019....This happened again...and I submitted January 26th. I am getting very frustrated....I emailed and called and nobody answers
Disputed Casino Slots of Vegas Casino
Amount $240

Discussion

User name

Dear @Kimba97,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

User name
Hi Kimberly--

You'll be pleased to know that your payment was sent to our processor, earlier this week: 2/4 Paid $240 + no Service for transaction #85923859. I would expect you'll find the funds in your account towards the middle of this coming week (possibly sooner).

I wish you all the best,

Tawni
User name loyalty-level-2
Tawni,

Sorry to be a pain. My slots of Vegas account is empty and no pending withdrawal. I am not sure what they did with my $240 that is owed to me
User name loyalty-level-2
Tasini

I looked at my slots of vegss acct. There is NO money in my acct and no money in my bitcoin acct. Was a check mailed? I am so confused

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

Slots of Vegas Casino Complaints

See all complaints for this casino