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Slow payment


3 years ago

On 9/5 I submitted a withdrawal request which was approved on 9/25. I have reached out to their online support repeatedly and just keep getting the runaround. I have kept chat records of the last couple of interactions and can provide on request. I've verified that they have all my information and I actually received another withdrawal after submitting that one in a couple of days. They just keep blowing me off saying that it'll be paid momentarily or next week or some other lame excuse. I'm now outside of their 14 day payment window no matter how you count it (business days versus calendar). It's not even that much money ($360) but it's the principal.

Disputed Casino Slots of Vegas Casino
Amount $360

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
They paid after submitting my complaint. Thank you for your assistance. Please consider the matter resolved.
User name

Dear Slots of Vegas Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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