I deposited $50. I took the 350% bonus of $175. I played through the requirements and lost. So, I deposited another $50 and took the 350% bonus and won. The casino refused my withdrawal stating that I did not play through the minimum. I referred them to my comp balance which showed I played through over $4000 worth. The casino stated that according to their terms and conditions, I had to win a minimum of $450 in order to cash out since they would be withholding $350 as the bonus I collected. Fellow members, please join in, let me know if I lost and then redeposited should I be penalized the previous deposit just because I have now won? The casino terms and conditions state that the casino will be the final arbitrator and all decisions are final. Members, do you agree with this casino's ruling?
Thanks for being the jury!!!