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Payout delay


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By leezenn
11 years ago
Message on forum

It has been 6 weeks I have been trying to get my payout of 751 dollars and have not received it yet.

Disputed Casino Slots of Vegas Casino
Amount $751

Discussion

User name

 We received an evidence for payment delivery by Fedex, from the casino, so this complaint is solved!

User name

Dear Player

I will check with Finance Department your payment status

Cheers

Cindy < name removed >

User name loyalty-level-2

If it was aprove on 3/1/2013 its been 16 days. Why hasnt the check gone out yet? I reguested a payout on 2/11/2013 it is almost 7 weeks now. You guys claim payouts take 1 month.

User name

Dear Player:

Your payment was approved on 3/1/2013 9:26:05 AM. As per Casino Rules http:/­/ww­w.s­lot­sof­veg­as.c­om­/ba­nki­ng.php "In most cases, payments will be made within 7 –10 business days of approval".

Payment was processed on 3/17/2013 11:18:19 AM. You should be receiving it shortly.

Cheers

Cindy < name removed >

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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