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Slots of Vegas Casino - Payout

RESOLVED
Complaint Info
Disputed casino Slots of Vegas Casino
Reason Delayed payment
Amount $ 760
sherrylove1 United States Message
Posted on July 22, 2014

I recieved notice of approval for payout on January 2, 2013 for 760.00. As of today January 22, 2013, Slots of Vegas says that the payout request has been sent to processessor but they dont have any further information. 3 Weeks seems like a very long time to get a check processed. The website says 7-10 working days, maybe longer, for checks, but really, 3 weeks? other casinos i have dealt with can get a check cut within a week.

Posted on January 28, 2013

Dear Player:

I will go ahead and look into this matter and will get back to you shortly.

Cheers

Cindy < surname removed >

sherrylove1 United States Message
Posted on January 30, 2013

Ive got my fingers crossed you have good news for me.

Posted on February 2, 2013

Dear Player

I am waiting from Finance Department to provide payment status

Cheers

Cindy < surname removed >

Posted on February 4, 2013

Dear Player:

I am expecting to have more information for you this afternoon

Cheers

Cindy < surname removed >

sherrylove1 United States Message
Posted on February 6, 2013

I received tracking information this evening. Will update once I receive the check. I have to be honest, I really didnt think a check was ever going to arrive. Still have a hard time understanding why it takes so long, but will be glad and thankful to get the check.

Posted on February 8, 2013

Dear Player:

I've been informed that your check was delivered on Thur 2/07/2013 11:12 am. Please confirm.

Thanks

Cindy < surname removed >

sherrylove1 United States
Posted on February 8, 2013

Yes i received the check..all is good. thank you for helping with this issue.

sherry

Posted on February 12, 2013

Dear AskGamblers

Please close this issue as solved

Thanks

Cindy < surname removed >

AskGamblers
Posted on February 12, 2013

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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