Slots of Vegas Casino - Payment Processing for almost 1 month

Hi I am submiting this complaint because I have 2 withdrawls that have already been approved, 1st witdrawl requested 12-5-2012 for $200.00 and was approved on12-19-2012, 2nd withdrawl was requested 12-23-2012 for $2000 and was approved on 1-4-2003. I have not received a check or tracking nuber or anything. I have been told numerous times by CS that payment has been sent to payment processor and to "rest assured I will receive an email as soon as tracking number is confirmed" I am just wondering if this is a normal time frame. It doesn't say that it might take a month and a half or more to receive payment in there rules. everything I've seen says 7-10 business days or 10-15 business days. Its been much longer. Any info would greatly appreciated, Thank you!

Dear Player:

I will go ahead and look into this matter and will get back to you shortly.

Cheers

Cindy Greco

 Thank you. Very much appreciated, keep me posted

I received an email containing a fedex tracking number on the first check for 128.00. Hopefully get some news about the one for 1928.00 soon. Thank you!

Dear Player:

As soon as tracking number from second payment is available I will be contacting you back

Cheers

Cindy Greco

Dear Player

Have you received the tracking number already?

Cheers

Cindy Greco

Dear Player:

Slots of Vegas informed me that your payment for $1928 was processed on 1/21/2013 9:44:52 AM

As soon as tracking number is available I will be contacting you back

Cheers

Cindy Greco

Thank you very much for all your help I received first check couple days ago. And have since gotten the fedex tracking code for the second. It should be arriving tomorrow. Can I just say again thank you to Slots of Vegas and to Askgamblers you have been very helpful.

Sincerely,

Justin

Happy Slots of Vegas Customer

Dear Player:

We've been informed that your check was delivered on Thur 2/07/2013 2:13 pm. Please confirm.

Thanks

Cindy Greco

Dear AskGamblers

Please close this issue as solved since payment was received

Thanks

Cindy Greco

 Complaint solved!