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Payment Processing for almost 1 month


Hi I am submiting this complaint because I have 2 withdrawls that have already been approved, 1st witdrawl requested 12-5-2012 for $200.00 and was approved on12-19-2012, 2nd withdrawl was requested 12-23-2012 for $2000 and was approved on 1-4-2003. I have not received a check or tracking nuber or anything. I have been told numerous times by CS that payment has been sent to payment processor and to "rest assured I will receive an email as soon as tracking number is confirmed" I am just wondering if this is a normal time frame. It doesn't say that it might take a month and a half or more to receive payment in there rules. everything I've seen says 7-10 business days or 10-15 business days. Its been much longer. Any info would greatly appreciated, Thank you!

Disputed Casino Slots of Vegas Casino
Amount $2200

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name

Dear AskGamblers

Please close this issue as solved since payment was received

Thanks

Cindy

User name

Dear Player:

We've been informed that your check was delivered on Thur 2/07/2013 2:13 pm. Please confirm.

Thanks

Cindy

User name loyalty-level-2

Thank you very much for all your help I received first check couple days ago. And have since gotten the fedex tracking code for the second. It should be arriving tomorrow. Can I just say again thank you to Slots of Vegas and to Askgamblers you have been very helpful.

Sincerely,

Justin

Happy Slots of Vegas Customer

Slots of Vegas Casino Complaint Stats

Resolved 581 / 603
Avg. Amount $3,124
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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