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Payment issue


6 years ago
Hi askgamblers.com can you help me please about my withdrawal in slots of Vegas casino that was since October 20th until now still in pending, my documents was completed and verified last November 3rd but until now my withdrawal still in pending. In the terms of condition of this casino after they received and verified all the required documents the time frame is 7 - 10 business days to receive the withdrawal but in my case its over the time frame stated. Thank you so much askgamblers.com
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Disputed Casino Slots of Vegas Casino
Amount $130

Discussion

User name

Dear @redin08,

Please let us know if you have cooperated the casino and sent the required paperwork. Please be in aware in case you fail to respond within the given time AskGamblers Complaints Team will have no other option but to reject this complaint upon submitter's unwillingness to cooperate.

User name loyalty-level-2
hi askgamblers

thank you for giving a time for my complaint but unfortunately i can’t provide the documents as they requested, i am living here in canada but i don’t have a canadian passport and i don’t have a visa too. that’ll i have my driver license, electric bill, credited card bank statement, direct deposit form from my personal bank account, my government tax record. etc. if that documents is not really acceptable to get my withdrawal requested please close this complaint. thank you so much once again and happy new year.
User name loyalty-level-2
hi tawni

i am not a canadian to provide a canadian passport and if i will apply a visa its cost a lot for me and it takes times to approved. may i ask if not allowed to play in slots of vegas if doesn’t has a valid immigration status?
User name
Hi Redin--

Actual proof of stay = Canadian Passport or visa.

I've explained this to you previously in emails.

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 581 / 603
Avg. Amount $3,124
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

Slots of Vegas Casino Complaints

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