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Payment Approved Oct 19th for 250 dollars not received


2 years ago

I have been getting the run around about the $250 payment I was supposed to receive 7-10 business days after my approval date. When notifying the casino they asked me to verify, that it had been submitted they told me once I received a reference number within an hour of emailing REverification they would escalate. I reached out multiple times and they claim they will escalate the situation. It’s Been well over 8 hours since they said I’d receive the reference number in my email, reached back out a second time they changed it from 1hour to 2. I’ve sent proof of address abs proof of valid ID. I’ve been playing at this casino for over 3 years and have spent thousands of dollars but it’s so difficult to get winnings win it’s time.

Disputed Casino Slots of Vegas Casino
Amount $250

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
They finally sent payment today! Hopefully you won’t have to hear from me again because I WILL NEVER give them another dime ! They should be shut down . I learned my lesson this time , thanks!!!
User name loyalty-level-2
They are now asking me to verify again for the 3rd or 4th time after saying they would escalate the payment
User name loyalty-level-2
Someone told me I’ll have it in 48 hours Saturday .. still nothing . So I appreciate you looking into it and I will wait on your response . Please advise why it takes this particular casino soo long to payout “Bitcoin “

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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