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Slots of Vegas Casino - Not paying on time, again

RESOLVED
Complaint Info
Disputed casino Slots of Vegas Casino
Reason Delayed payment
Amount $ 500
Posted on March 26, 2019

After 3 weeks of waiting and repeated assurances that my case wb escalated, still nothing! 2nd time in a row this has happened to me with this casino. I guess I need to learn a valuable lesson and not use their site! I have threatened to file another complaint as I’m doing now, hoping they would just pay me since I requested a payout in bitcoin.

AskGamblers
Posted on March 26, 2019

Dear @Mpoto72,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

Posted on March 29, 2019

Hi Michelle--

I apologize for the frustration you've been having with this.

I've checked on your account and I see your withdrawal has already been sent to our processor: 3/26 Paid $487.50 + $12.50 Service Fee for transaction #36262188.

I would expect you'll find the funds in your account towards the middle of next week (possibly sooner).

I wish you all the best,

Tawni

AskGamblers
Posted on April 3, 2019

Dear @Mpoto72,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

AskGamblers
Posted on April 8, 2019

Dear @Mpoto72,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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