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Long wait on payout


1 year ago

I was told that my payout was initiated on 11/12 it’s been over a month now.

The reps continue to copy and paste telling me to wait 7-10 business days. It’s well over that.

They also say that they have no control and no way to contact the service provider once the payment has been initiated.

Please pay me the 2480.00 that I won back in Sept/Oct

It’s been so long since I’ve been more than patient.

It’s the holidays... HELP

Disputed Casino Slots of Vegas Casino
Amount $2480

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Thank you slots of Vegas!! I was paid my winnings
User name

Dear @Trevalle,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hi Alicia--

I sincerely apologize for the delays with this. It appears that there was an error on our end when we prepared the information for our processor--I'm not certain how this wasn't caught.

The good news is that our processor confirmed that your wire was completed on the 16th, so I would expect you've found the funds in your account by now.

I wish you all the best and I hope you have a wonderful holiday season.

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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