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Slots of Vegas Casino- Issues with receiving withdrawal


2 years ago
I am looking to get some assistance with issues with my withdrawal. I submitted my request for the amount of 2035 to be sent to my Bitcoin address which I included in the withdrawal request on 04/11/24. It has now been 8 days since and when I reach out to them I am being told they need more Verification which I have already done. I'm just very upset and feel like I'm not going to receive my withdrawal.
Disputed Casino Slots of Vegas Casino
Amount $2035

Discussion

User name

Dear @Bricongo32,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hi Brian--

Generally, once your payment is sent to our processor, the payments takes only 3-5 business days (sometimes faster).

Tawni
User name loyalty-level-2
I am working on getting all the required documents in for review for the wire transfer. I was informed once the wire transfer is approved it will take some time for my bank to receive it.
User name

Dear @Bricongo32,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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