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Slots of Vegas Casino - How to manage your end of your rules

RESOLVED
Complaint Info
Disputed casino Slots of Vegas Casino
Reason Delayed payment
Amount $ 30322.2
Posted on November 2, 2019

Askgamblers, you have assisted me in the past, and yet again...I need your help!

I absolutely love playing at Slots of Vegas! I love it even more when I win...but I strongly dislike it when I have to manage timelines, that are not respected. I would appreciate just one time having an experience where everything works as it is described. I have several withdrawal requests that have yet to be approved, and two, that have been approved and need to be paid out! Please help to make my experience an enjoyable one! I'd certainly appreciate it!

Withdrawal Requests
10/2 - $1704.00 (approved, needs pay out)
10/5 - $1730.61 (approved, needs pay out)
10/8 - $1060.67 (needs approval and pay out)
10/10 - $1405.09 (needs approval and pay out)
10/11 - $1303.00 (needs approval and pay out)
10/15 - $2500.00 (needs approval and pay out)
10/16 - $2200.73 (needs approval and pay out)

Thanks in advance and as always,
Warmest Regards,
Sloane

Posted on November 6, 2019

Hi Sloane--

Congrats on your latest wins. ;-)

I've looked over your account and I see we made a payment on this, Monday, but the notes regarding the amount are not making much sense to me.

Please give me until later today to drill down on what's going on and I'll get back to you.

Hope all is well,

Tawni

Posted on November 6, 2019

Hi Tawni,

Thanks for your reply! I will wait for your next reply! I hope all is well with you as well!

Askgamblers, I apologize, I forgot one withdrawal, if you coul please add it I'd certainly appreciate it...
10/20....$1201.00
Thank you!

Warmest Regards,
Sloane

Posted on November 10, 2019

Hi Sloane--

Sorry about the cryptic last reply. There was a bit of an error posted on your account which pointed to us sending a wire for only $22. I knew that couldn't be correct. ;-)

The previous payment was as follows: 11/4 Paid $2008 (0.21822734) + $25 Service Fee Bitcoin for transactions #100526838 ($1066), #100809311 ($942).

Your next payment is scheduled to be issued Tuesday. Of course I'll be back with another update...

Hope you're having a great weekend!

Tawni

Posted on November 10, 2019

Good Morning Tawni,

Thanks for taking care of me! Much Appreciated! I sent you an email to add some documentation to my file, did you receive it? If so, is there anything else I need to do? Thank you very much and I'll wait for your next reply! Have an amazing day...and again, thanks for what you do...you know you're amazing!

Warmest Regards,
Sloane

Posted on November 14, 2019

Hi Sloane--

Of course I received your docs and they've already been noted on your account. ;-)

I also received your email regarding your next payment and I've just replied.

I'll be back with more news in a few days...

Tawni

Posted on November 14, 2019

Hi Tawni,

Thanks for the update. I completely understand. Keep me posted...much appreciated!

Warmest Regards,
Sloane

Posted on November 18, 2019

Hi Sloane--

It's a bit early in the day for my Payments Manager to arrive, but as soon as she arrives, I'll check for news on your next payment. ;-)

I'll be back...

Tawni

Posted on November 18, 2019

Hi Tawni,

Thanks for the update...much appreciated! Looking forward to your next reply!

Warmest Regards,
Sloane

Posted on November 22, 2019

Hi Sloane--

All good news, today. ;-)

Two payments were issued earlier this week (we made up for the one that should have been issued, last week):

11/19 Paid $1700 (0.21006288) + no Service Fee Bitcoin for transaction #101754443
11/18 Paid $1797 (0.21225598) + no Service Fee Bitcoin transactions #101510186 ($347), #101510288 ($613), #101510455 ($837)

Your next payment is set to be issued on the 26th. I'll be sure to come back with an update once I have the transaction details.

Have a great weekend!

Tawni

Posted on November 22, 2019

Hi Tawni,

Awesome Sauce! Thanks so much for the update...I'm of course, smiling from ear to ear! As always, you are amazing and I so appreciate you! I hope your weekend is great as well!

Warmest Regards,
Sloane

Posted on November 26, 2019

Ahhh, Sloane--you're always so happy!

I've just looked in on your account and your next withdrawal will be sorted, later today. I'll be sure to come back once I have the transaction details...

Tawni

Posted on November 26, 2019

Good Morning Tawni,

Yes, being happy suits me well! I wish I could spread it everywhere....

Thanks for your reply. I received the payment...looking forward to the next...
Have an amazing day, sprinkled with happiness and holiday cheer! Happy Thanksgiving to you and yours, to the awesome agents and payment managers at Slots of Vegas and the incredible crew at Askgamblers!!!

As always...
Warmest Regards,
Sloane

Posted on November 26, 2019

Good Morning Askgamblers,

I have additional withdrawals for Slots of Vegas Casino that I need to add to my complaint...thanks for your help!

Approvals Still Needed on the following:

11/9 $2500.00
11/9 $320.11
11/15 $1909.82
11/16 $1801.88
11/17 $2500.00
11/17 $1401.53
11/17 $2500.00
11/17 $677.73

The following two withdrawals are still within the approval timeframe, but at the rate of the above approvals needed...I'm sure they too, will fall behind!
11/19 $2155.65
11/25 $2450.38

With the holidays coming up, I just want to make sure I have everything recorded and hopefully moving forward on track! THANKS...T­HA­NKS...T­HA­NKS!!!!

Sincerely & Warmest Regards,
Sloane

Posted on November 30, 2019

You know I've got your back, Sloane--I'll make sure things continue moving smoothly. ;-)

In case you aren't already aware, another withdrawal was issued to your wallet, Tuesday: 11/26 Paid $1538 (0.21372361) + no Service Fee Bitcoin transaction #101782462.

Your next withdrawal is already scheduled to be paid this coming Tuesday. Of course, I'll be back in a few days with all the details.

Hope you're having a wonderful Thanksgiving weekend!

Tawni

Posted on November 30, 2019

Good Morning Tawni,

Thank you very much for being on top of things, as always...you're appreciated tremendously! I'm very happy that you're taking care of business and being amazing at the job in which you do! I know its not always understood or appreciated, but I recognize the upside and downside of what you do, and you are the Sunshine, after the storm!!

I hope your Thanksgiving was beautiful and your Christmas will be the best ever!!!

I look forward to hearing from you soon...

Warmest Regards,
Sloane

Posted on December 4, 2019

lmao, Sloane--you are such a character! ;-)

I just looked over your account and I see another withdrawal was issued to your wallet, yesterday: Paid $2263 (0.3103404) + no Service Fee Bitcoin transactions #102282514 ($528), #102282797 ($1735).

Also, I've added your new withdrawals on to my list so I can keep an eye on those, once we finish with the current stuff.

I'll be back in a few days...

Tawni

Posted on December 4, 2019

Good Morning Tawni,

Yes, I did receive the payment! Thanks for checking on things and putting them on your radar! I appreciate you!
Naturally, I'm looking forward to hearing from you again! Take care and have a beautiful day!

Warmest Regards,
Sloane

Posted on December 4, 2019

Good Morning Askgamblers,

I have additional withdrawals for Slots of Vegas Casino that I need to add to my complaint...thanks for your help!
Tawni, has already added them to her list to process, could you please add them here too...it just makes it easier to track...thank you!

Approvals Still Needed on the following:

11/9 $2500.00
11/9 $320.11
11/15 $1909.82
11/16 $1801.88
11/17 $2500.00
11/17 $1401.53
11/17 $2500.00
11/17 $677.73
11/19 $2155.65
11/25 $2450.38

THANKS...T­­H­A­N­KS...T­­HA­­NK­S!!!!

Sincerely & Warmest Regards,
Sloane

Posted on December 8, 2019

Hi Sloane--

I just checked in on your account and I see your next withdrawal will be issued, Tuesday. I'll be sure to come back as soon as I have the transaction details. ;-)

Hope you're having a great weekend...

Tawni

Posted on December 8, 2019

Good Morning Tawni,

Thanks for the update and I hope you are having a great weekend as well!

Warmest Regards,
Sloane

Posted on December 12, 2019

Hi Sloane--

Another payment was issued to your wallet, this morning: 12/12 Paid $1258 (0.17619022) + no Service Fee Bitcoin for transactions #102505795 ($320), #102505819 ($938).

I'll be back in a few days with another update...

Tawni

Posted on December 12, 2019

Hi Tawni,

My day started off great...I received the payment, thank you for the update...I look forward to the next! I appreciate you...have an amazing day!

Warmest Regards,
Sloane

Posted on December 16, 2019

Hi Sloane--

There was a bit of a snafu with the payment issued to you on the 12th--it was supposed to have included another withdrawal with it. I'm happy to tell you that the illusive withdrawal was paid to your wallet, the next day: 12/13 Paid $1111 (0.15394532) + no Service Fee Bitcoin for transaction #102505886. ;-)

I'll be back in a few days with another update...

Tawni

Posted on December 16, 2019

Hi Tawni,

Thank you so much...I noticed the two payments and I was very pleased to have received them! It came right on time, to accommodate a family emergency, so I'm most thankful and feeling blessed to have had the opportunity to help out! I had other plans for my great wins, but there is a reason for all things...some we will never understand, in this case, I'll not question it, and be thankful for my many blessings! Slots of Vegas, is one of them in this moment...so I'm sincerely thankful!!!!! I could not maneuver the waves without you, so thank you too Tawni, you make winning on online casino sites Rock!

Warmest Regards,
Sloane

Posted on December 20, 2019

Hi Sloane--

So happy this has helped. ;-)

And more is on the way, as your next withdrawal is scheduled to be issued, today.

I'll be back once I have the transaction details...

Tawni

Posted on December 20, 2019

Morning Tawni!!!

Yes, it indeed helped and I'm very thankful and happy to share that I did receive the payment this morning! It is so right on time! I have to drive to New Orleans in two hours...so the payments are helping and they are so right on time! I'm wishing you and everyone at Slots of Vegas and Askgamblers, the Merriest of Christmas and the Best New Year to date! I will monitor my account from New Orleans, so I look forward to your next reply! Once again, thank you so much, I can't thank you enough, this is truly a right on time blessing!!!!!

Warmest Regards,
Sloane

AskGamblers
Posted on December 24, 2019

Dear Slots of Vegas Casino,

Please let us know if there's some update regarding this case.

Posted on December 28, 2019

Hi Sloane--

Sorry for the slow reply--I've been taking a bit of time off for the holidays.

I've checked the latest notes on your account and I see your next withdrawal will be sorted for you, Monday. I'll be sure to come back with an update once I have the transaction details.

Hope you have a great weekend,

Tawni

Posted on December 28, 2019

Hi Tawni,

Happy Holidays!! Thank you for the update and I look forward to your next communication! I hope all is well on your end!

Warmest Regards,
Sloane

Posted on January 4, 2020

Hi Sloane--

Happy New Year! ;-)

I've just checked on your account and I see your next payment will be issued to your wallet, this coming Tuesday (the 7th).

I'll be sure to come back with the transaction details, along with news on your next withdrawal...

Have a great weekend,

Tawni

Posted on January 4, 2020

Happy New Year Tawni!

I hope you have enjoyed some time off! I also hope that your Christmas was beautiful and the New Year will bring you all that you wish for! Thanks for the info and I look forward to your next post!

Warmest Regards,
Sloane

Posted on January 8, 2020

Hi Sloane--

Thanks for your kind words. ;-)

I'm happy to tell you that your next payment was issued to your wallet, yesterday: 1/7 Paid $2224 (0.28282132) + no Service Fee Bitcoin for transactions #103642154 ($1546), #103642156 ($678).

I'll be back in a few days with news on your next payment...

Tawni

Posted on January 8, 2020

Hi Tawni,

Thanks for the update! Yes, I received the funds...I'm very happy!!!!!! You Rock and I appreciate you! Thanks for doing what you do, so WELL! I look forward to your next update.

Warmest Regards,
Sloane

AskGamblers
Posted on January 11, 2020

Dear Slots of Vegas Casino,

Please let us know if there's some update regarding this case.

Posted on January 15, 2020

Hi Sloane--

The end is near! :-p

Your next payment is being sorted this morning and it includes the remaining withdrawals. Once this is paid, there are no further withdrawals pending approval or payment.

I'll be back once I have the transaction details...

Tawni

Posted on January 15, 2020

Hi Tawni,

Its bittersweet! But yes, I have received my final payment and I am thankful! As always...you have been amazing and I really appreciate you! I hope this New Year is amazing for us...take care and once again, thank you!

Askgamblers...thanks for your platform and voice of reason!

Slots of Vegas, I love you guys too!!

Warmest Regards,
Sloane

AskGamblers
Posted on January 15, 2020

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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