Mark all as read

Settings

Notifications
Casino Complaints

Extremely slow payout


I have a pending withdrawal in the amount of $1400.00 from 10/26/19. It's been nearly a month now and it's still pending. In the meantime, this casino and it's sisters casino's have decided to block me from all promo's, coupons and comp points. I am assuming this is because I've filed a complaint at their pathetic payment process. .Perhaps they should run an ethical business, they wouldn't get so many complaints. I'm done with this group of casinos and will never deposit another cent into them (I promise!) I just want everything that is owed to me and I"ll be on my way! Please process this payment as it is well beyond their own terms. Thank you.
Disputed Casino Slots of Vegas Casino
Amount $1340

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
Hi Tawni, I received the deposit this morning! I think we're good with this one :-) As always I appreciate your help!

Have a great day!
User name
Hi Peggy--

I just wanted to let you know that our processor confirmed completion of your wire, yesterday. With this, I expect the funds will be in your account today or tomorrow (if not already). ;-)

All the best,

Tawni
User name
Hi Peggy--

I can absolutely understand why you would parallel things the way you have, but online casinos have far greater losses than you would imagine. There is far greater potential for fraud and abuse, which is why online casinos have to operate differently than their land-based counterparts.

In any event, I realize this payment is a bit on the slow side, but I've been told that wires in the batch this one is in should be completed in the next day or so--hang in there, you'll have it shortly. ;-)

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

Slots of Vegas Casino Complaints

See all complaints for this casino