Slots of Vegas Casino - Deleted payment

Hi Anatoliy--

I apologize for the difficulties you've been experiencing.

I've reviewed your account and I see there are a few bits we need to receive from you...

--A copy of the backside of your Permanent Residence card
--A copy of a current utility bill. This needs to be in your name and sent to the address we have on file for you.
--Your wire details.

I've attached a copy of our wire form, as well as my email address. Please send all of the necessary documents and details directly to me. As soon as I receive this, I'll arrange for your payment to be sorted.

Much appreciated,

Tawni

Hello Tawni ..Thanks for responce.Everything you listed i sent from march 19 (starting).Some info ,like bank info i sent 3 times.I will send everything again on your email .I chat vs Sharon Aniston 3 days ago and she wrote to me "we have it all (info,­ban­k,p­ers­ona­l)but come back tomorrow in order to see if we are missing somethink else))).I start playing online since Poker Stars opened (2001) and nobody ask me for so macth info .Why your casino need utility bill (sent), bank statement,account open date (sent.confidential info),CAR INSURANCE)) -sent.I transfer and recived money by wire transfer before you guys do not need so macth info to transfer the money.I will send to your email again.Thanks

Hello .I start sending my document from march 19(but all my id's and cards where approved before) and about 4 -5 days ago i chatted vs Sharon Aniston .Question was "Now you have it all?".Answer "YES,but come back tomorrow chek if we need something else))).Then i start chatting vs Tawni.I sent again all my documents,bank info,s­wif­t,r­out­ing­,ac­cou­nt,­sta­tem­ent­,ut­ili­ty..... by mail.The casino need more and more.To Tawni...Let's make everything simple.Send me the check.I now it's international and don't have a routing number.My bank exept those.I ordered my winnings before by check but the person i chatted point it's going to take a month+ when it's approved and receive.By this time check is not going to be valid.My winnigs already approved so it's not going to take 15 days to approved.Just send me by FEDEX,UPS,USPS ,charge me for it from my winnings.It's taiking only 2-5 days when i received.You have the address,name.But 1 more time.To Anatoliy Levin.Address.130 Schroeders ave,apt 8d ,Brook­lyn­,NY­,US­A,.1­12­39-­220­7.How simple it is ?I want to see how payble your casino is before i start send deposits again.Don't look good so far.Rigth now i hold down depositing as my 2 bodies who recommend your casino to me.I attached some files about of 20% i sent to your casino ,also chat vs Sharon Aniston.Do a rigth thing -Pay the people they winnings. Much apprec­cie­ted.An­atoliy

Here is the chat vs casino representetive end of march.My withdrawal was approved 20 days ago and every day you ask me send same documents i sent already.You playing.

Dear Slots of Vegas Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Hi Anatoliy--

I'm very pleased to tell you that your documents were finally approved and your payment was sent to our processor, yesterday. I would expect you'll find the funds in your account, early next week.

All the best,

Tawni

Dear @NIVELBSSR,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello.I don't receive anything yet...

Good day.I received honest wire transfer from Slots of Vegas $967.50.I will continue depositing to this casino(they have a best slots,poker collection in my vision) and my friends too. It's took a long time to received but they did a rigth thing at the end.Thanks to Tawni and SPECIAL THANKS to askgamblers.com . for support.Have a nice day everyone.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.