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Delays in getting withdrawal requests approved


5 years ago

Hello, I have 3 pending payments of $2500 each waiting for approval. So far it has been 2 weeks, which I know is not terribly long, but in going through this process a few times already.

I am getting the standard responses of "we are escalating the issue", and I have been asked for my bank details several times already. I thought it would be better to begin the complaint process sooner rather than later.

Thank you so much for your assistance, it's greatly appreciated.

Disputed Casino Slots of Vegas Casino
Amount $7500

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
All funds have been received. Thank you!
User name
Hi Brian--

I've checked with our processor and they've confirmed the first wire was completed on the 11th, so I would expect you've already received those funds.

Your second wire was confirmed as completed on the 20th, so those funds should arrive Monday or Tuesday (if not already).

All the very best,

Tawni
User name loyalty-level-2
Thank You Tawni!!

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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