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Slots of Vegas Casino - Delayed verification and payment

Complaint Info
Disputed casino Slots of Vegas Casino
Reason Delayed payment
Amount $ 700
Posted on April 2, 2019

I am owed $700. I submitted verification documentation March 15th and even that step has not been completed yet. I was told that the verification process would only take 5-7 business days, and the bitcoin processing would occur after that.

The ID for the withdrawal is 3918485. Please assist in pushing the process forward so my withdrawal can be processed.

Posted on April 6, 2019

Hi Matthew--

I've reviewed your account and I see that you've cancelled your withdrawal--at this point, there is nothing to be resolved.

I wish you all the best,


Posted on April 6, 2019

Dear @mattsbai,

Please make sure to update your ongoing complaint and inform AskGamblers Complaints Team whether you have canceled your withdrawal and played off your funds? Please be in aware that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Rejected upon player's inactivity and it will be closed accordingly.

Thank you for your cooperation.

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