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Slots of Vegas Casino - Avoiding my withdraw

RESOLVED
Posted on October 28, 2019

I have been requesting my withdrawal since 9-10-19 everytime I ask them the status it's a different excuse. Noone will give me as direct answer they keep telling me to check back in 7 days days I do,then its check back tomorrow i do... they are sending me on a wild goose chase. Very crappy. They had no problem taking the money from my account. This is the first withdrawal I have tried to do and it has been HELL!!

Posted on November 1, 2019

Hi Lisa--

I apologize for the frustration you've been experiencing with this.

You'll be pleased to know that your payment was sent to our processor, Tuesday: 10/29 Paid $750 + no Fee for transaction #101002632. I would expect the funds will reach your account towards the beginning of next week.

I wish you all the best,

Tawni

AskGamblers
Posted on November 1, 2019

Dear @Lucey1,

Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

Posted on November 5, 2019

I am still waiting on my money :(

AskGamblers
Posted on November 8, 2019

Dear @Lucey1,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

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