Ag Awards

Slots.Lv Casino - Unjustified account closure and confiscation of winnings

Complaint Info
Disputed casino Slots.Lv Casino
Reason Declined payment
Amount $ 900
char11kngrz United States Message
Posted on October 20, 2016

I was playing this casino's slots and decided to cash out about 900 usd in BTC when i received an email that i had to contact the finance department to proceed with my transaction. I called finance department and was talking for hours with various members and they told me they couldn't pay me until i fix an issue i had with another casino from their club in canada. i asked for more info about this other casino and wanted more details because i had no idea what they were talking about since they made it seem i defrauded this other casino. they refused to give me any info or refused to give me details or instructions of what i had to do or acomplished so they can pay me my wininngs. So they closed my account banned me from their kanawake club of casinos and didn't proceed with the payout request and since i was depositing btc my deposits were lost.

I want my 900 usd i won plus a 25% as a remuneration of my lost time wasted time, calls effort and being accused of wrongdoing other casinos.

Since i can't find anywhere else ignition casino thats the casino you slots lv finance was referring to i want to issue another complaint here within this one for IGNITION casino for sending me a check from a closed bank/ or fictitious account to pay my withdrawal of 1k and something usd. After finding out this check they fedexed to my address i decided to dispute all transactions made to this casino, thus causing this financial issue with slots lv. If you can contact ignition casino owners i ask them to come forward and pay my cashout even though i dispute it most of my deposits and just because of the financial hardship your check brought to my family since my bank credited the amount in the check to later take it away and leaving my account in negative balance awaiting for the disputes to end. '''

for slots lv the following is my reference number....: <<#2206930-16810002#>>

for Ignition casino i will post pictures of your fake check.

Posted on October 20, 2016

Dear @char11kngrz,

Please keep in mind that we are unable to offer you a support regarding the issue you reported with Ignition casino since we don't have this operator reviewed and presented yet in our casino database. Currently AGCCS /AskGamblers Casino Complaints Process/ is limited only to casinos which we are having working relationships with and are reviewed and presented in our database.

Thank you for your cooperation.

Posted on October 22, 2016

Dear @char11kngrz,

Please let us know if there's some update on your issue.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy