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Slots.Lv Casino - Difficulty getting paid out

RESOLVED
Complaint Info
Disputed casino Slots.Lv Casino
Reason Delayed payment
Amount $ 446.97
Posted on February 10, 2020

On Saturday 02/1/2020 I deposited 18.25 USD to slots.lv and claimed a bonus. I luckily won money and played through the bonus stipulations. I eventually cashed out at 446.97 via bitcoin at 7:28pm CST on the same day.

Withdraw request says they usually take up to 72 hours which I was totally fine with. However it has been almost 168 hours and I have still been getting the runaround and no explanation as to why the withdraw process has taken so long. I’ve asked to talk to the withdraw department and the representatives claim their department doesn’t take calls. I’m just wanting an explanation on the delays. I’ve never had this issue before.

Posted on February 10, 2020

The issue was resolved as of yesterday.

AskGamblers
Posted on February 10, 2020

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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