During the course of gameplay..there was a a software glitch that caused my winnings from the bonus round to disappear. I clearly won approximately $60 from bonus rounds which was not added to my game balance. A difference of that size goes unnoticed. I then proceeded to chat with a tecnicians which vaguely brushed it off and told me to logout, clear cache then login in. Evidently that did not work..im not an technician, but common sense would tell me to check the game play log and match the balance with the winmings and see that they didnt match . One after another they told me the same thing.
Im asking for the $60 winnings, that i rightfully earned to be refunded to me. Cafe Casino refused to acknowledged my request.