Ag Awards

Slots of Vegas Casino - Getting the run around and no payment yet

Complaint Info
Disputed casino Slots of Vegas Casino
Reason Delayed payment
Amount $ 2500
chuppy Wisconsin Message
Posted on December 29, 2016

I had to join here just to let people know about this casino as if you dont already.

I had a deposit of 2500 approved on Nov. 15, I have been given the run around every week since then, after being approved with
all required documentation multiple times ( I assume another stall tactic) not a single person can answer the question as to when Ill get paid, have certainly heard many times about the velocity and crazy business they have been experiencing!! Forget tring to email them, they assign a ticket number and say you will be contacted in 24 hours, I have had 4 or 5 emails never responded to. In fact they have never actually responded to any questions directly. I have been a customer there since 2014 on and off, oh how I wish I knew what... I have never heard more rhetoric for customer service before... APPROVED on Nov 15 and not a word on payment or response to my requests.

Posted on January 1, 2017

Dear @chuppy,

Please let us know if there's some update on your issue.

chuppy Wisconsin Message
Posted on January 2, 2017

oh so now they dont have my documents which I have sent in 3 times... and are requesting again, saying they need to know where i sent them to... These stall tactics are infuriating.. again this was approved Nov. 15, this is just crazy they all say the same things as if they have a list of tactics to use to delay payments..

so no i have nothing good to report on this................SMH

chuppy Wisconsin Message
Posted on January 2, 2017

how is this place still functioning??? the rhetoric is pathetic and all the complaints are the same....

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