Complaint #21 Rooster Bet Casino

Delayed withdrawal request of 550 EUR

By Joonas L.

10 months ago

Two days ago, I made a withdrawal of €550 in winnings at the casino. Nothing has happened regarding this matter yet. The chat support can only tell me that withdrawals are processed in order. Is there any chance I will receive my money sometime this year?
I cant recommend this casino to anyone if they cant pay winnings.

Disputed Casino Rooster Bet Casino

Reason Delayed payment

Amount €550

Discussion

AskGamblers

• Support Team

10 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Liimajoonas123

• Finland

10 months ago

Payment is approved! Thank you!

AskGamblers

• Support Team

10 months ago

Dear @Liimajoonas123,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Rooster Bet Casino

• Representative

10 months ago

Dear AskGamblers,

Upon reviewing the player’s account, we can confirm that the withdrawal referenced in this complaint has since been successfully processed.

As the matter has already been resolved, no further action is required on our side. We thank the player for their attention to the status of their withdrawal.

Kind regards,
The Rooster.bet Team

Rooster Bet Casino Complaint Stats

Resolved 8 / 8

Avg. Amount $1,304

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Rooster Bet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 7 out of 7 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Rooster Bet Casino Complaints

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