Slot deferred payment recovers data

Dear @KovacsTamas,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Raging Bull Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Hi Tamas--

I don't believe I was condescending to you, whatsoever. I was simply trying to explain the situation.

What you have presented as evidence of your payment going through is not acceptable. We must receive a copy of the actual bank statement, which will show the charge and the descriptor. If you do have this, please send it to me directly--I have attached my email address for you to use. Without this, the facts remain that we did not collect the funds which you built your withdrawal on.

You are not being paid $200 in Bitcoin. The payment has already been sent to our processor in the form of a wire. I would expect you'll receive the funds, early next week.

Tawni

Dear Tawni!

May I ask what your position is and what your condescending tone is?

I don't know if you are inherently dark or just playing on it.

Let's see some information
Continuous data request I provided the following:
• Bank Name:
• Bank Address (Physical address of the branch you visit):
• Exact Name registered on the account (*):
• Your street address Registered on the bank acct:
• Bank Account number or IBAN number (**):
• Swift Code: (Capital letters and numbers only)
• Currency: Must accept US dollar
• Checking or savings:
• Type/Name of Banking Account:
• Date account was opened (month/year):
Bank card photo of both sides
Telecommunication Account (for identification)
2025.04 Full account statement for the month of April with all transactions on it. (it also says that a successful payment of $60 was made.)

I don't think you understood what I wrote,
the $60 payment was successful, which I have a bank account statement about which I also sent you, and now you claim that it was also unsuccessful. I have a bank statement of 49 EUROS, which is $60 based on the exchange rate of 2025.04.26.

Now what did you do? You withdrew the $600 from me
and instead you want to pay $200 in BITCOIN, this whole company is a joke, I repeat, who asked for BITCOIN to be paid in bitcoin when you have all the necessary information about the transfer?

In summary:
I have been talking to you for 72 days by email or on the website, nothing has happened for 72 days, just a request for data entry and waiting, if I don't write I won't receive any information. I wrote you about 15 emails in which I had to send documents continuously.

Now the administrators wrote back, for example this:
"""I checked your account and it seems that your withdrawal request was rejected because you redeemed several free chips in a row without making a real money deposit. Please note that according to the casino's terms and conditions, players cannot redeem multiple free bonuses in a row. Free chips can only be used between deposits, if you have already used free chips, you must deposit them before using them again, otherwise the winnings will be invalid. """

I hope a lot of players read this post and do not let themselves be scammed, The casino's rating is the worst, there are negative reviews where I can write them like me.

Dear Raggin Bull SLot, don't worry, I will not leave this to chance, I will take the matter further.

Regards
Tamás Kovács

Hi Tamas--

I've reviewed your account and while this has already been explained to you, I will go over this again...

First, you used a coupon that allowed for a withdrawal of 10 x the amount of your deposit. Your deposit amount was $60, so the maximum you would be able to withdraw would be $600. You further deposited another $40.

Now the issue here is that BOTH of your deposits (the $60 and $40) were uncollected. What this means is that your bank declined to pay the purchases for your deposits, so the casino did not receive any funds, whatsoever. Without the casino receiving the funds, there can be no winnings.

In this case, however, one of our agents made an error and approved the $600--this should not have happened. When this was caught by the Payments Manager, a decision was made that in this one instance, a $200 credit would be added to your casino account. This credit can be withdrawn immediately (without any playthrough) or you can go ahead and play the funds. This is completely up to you.

I hope this clears things up once and for all,

Tawni