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Long withdrawal process


6 years ago
I requested an “express withdrwal” of $600 from raging bull casino on the 28th of September 2019, I have since contacted them various times each time only to be told to resend my ID, rensend my banking information ect. Which I have now sent each thing 3 times. My withdrawal got accepted on the 10th of October, the casino then told me it would take 7-10 days to send my winnings to my account, today the 23rd of October I asked for an update of what was happening. Once again they asked me if I had sent my ID and banking details. The withdrawal process on raging bull casino is by far the worst withdrawal process I have ever been through, when you do the withdrawal it asks for all your details, bank wire information ect, and then when checking on how my withdrawal is going the inform me I must send it again to the email to get it processed, not once have them emailed me asking for any further information, they only tell me when I enquire about my withdrawal, they are very unprofessional and unorganised casino. If I never enquired about my withdrawal I would have no idea I even had to resend information and there for would be waiting forever for my withdrawal. I have also sent countless emails to them and not once received a reply. Where is my money raging bull ?
Disputed Casino Raging Bull Casino
Amount $600

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
Complaint has been resolved! Thankyou!
User name
Hi Ellise--

As I mentioned in my email to you, your withdrawal has already been sent to our processor: 11/29 Paid AUD $600 + no Service Fee for transaction #43420071. I would expect you’ll find the funds in your account towards the end of this week.

I wish you all the best,

Tawni
User name loyalty-level-2
What information could I possibly need to confirm now ? I have sent all my ID documents several times already, and I have sent all my bank wire details 4 times already.
Awaiting your email as I have not received one yet.

Raging Bull Casino Complaint Stats

Resolved 588 / 640
Avg. Amount $2,584
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999
Approved Withdrawals Reversed Delayed And Not Paid Since March
I have been attempting to resolve withdrawal issues with Raging Bull Casino since March 2.

At this time, I have approximately 12500 in pending and unpaid withdrawals on my account, many of which have been sitting since March and April without being processed.

A withdrawal of 2500 was approved and split into two payments of 1250. One portion of this withdrawal is no longer visible or has been removed from my account.

In addition, a previous withdrawal was reduced significantly due to applied deductions. However, the remaining payments have not been processed consistently and have been delayed multiple times.

Several withdrawals have been delayed repeatedly, in some cases four or more times, without clear explanation or updated timelines.

I also have multiple other withdrawals that remain delayed with no clear processing schedule.

I have made repeated attempts to contact support through chat, email, and other channels and have been ignored or provided with no meaningful response.

My concerns are:

1. Approved withdrawals are being split, reduced, or removed without clear explanation
2. Payments are repeatedly delayed and not processed as expected
3. Ongoing lack of communication and ignored support requests

I am requesting:

- Clarification and reinstatement of the missing portion of the 2500 withdrawal
- A clear explanation of how deductions are being applied and how remaining balances are processed
- Processing of all pending withdrawals totaling approximately 12500

I am seeking resolution for the full amount owed and immediate attention to this matter.
Status unsolved Unresolved
$12,500