I won $510 after only deposited about 120 dollars total since opening My account, this was my first big win and I was already verified. I received an email yesterday or the day before saying all I needed to do was wait and I had even contacted customer support a few different times previously and no issues were brought to my attention. However I tried logging in today to see if j could get an update as to when I could expect my winnings and to my surprise my account was locked. Of course no update was given as to my winnings nor has pulsz.com responded to my emails asking what I had done to deserve to have my account locked. $510 is not very much money so I don't understand why they would cuase so much hassel over such a petty amount.
Complaint Info
Them replying to me inquiring why my account was closed for no reason, and taking two days to inform me it would take up to another 72 hrs for them to give me a reason
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Pulsz Casino Complaints
- 55 of 169 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,557 USD Avg. Amount
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Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
$12,592
Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
I bought packs and played on Pulsz.com and won some money. I redeemed a total of $12592.50 in multiple transactions from 2/23 to 2/28. However, I've ...
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Unresolved
Pulsz Casino - Account locked after I tried to redeem
Unresolved
Pulsz Casino - Account locked after I tried to redeem
I have redeemed before my account is verified. I study deposits with them daily, and I went and tried to redeem, and they just locked my account. I’ ...
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Unresolved
Pulsz Casino - Redemption requests
$2,510
Unresolved
Pulsz Casino - Redemption requests
I made 2 redemption requests at Pulsz. One for 2/27/26 for $899.20 and one on 2/28/26 for 1611.10. The following day, they locked my account. I ...
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Unresolved
Pulsz Casino - Please send me my funds
$475
Unresolved
Pulsz Casino - Please send me my funds
Hello, I have had a Pulsz account for a long time and have had several referrals on the account and redemptions in my account. For some reason, when ...
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