I won $510 after only deposited about 120 dollars total since opening My account, this was my first big win and I was already verified. I received an email yesterday or the day before saying all I needed to do was wait and I had even contacted customer support a few different times previously and no issues were brought to my attention. However I tried logging in today to see if j could get an update as to when I could expect my winnings and to my surprise my account was locked. Of course no update was given as to my winnings nor has pulsz.com responded to my emails asking what I had done to deserve to have my account locked. $510 is not very much money so I don't understand why they would cuase so much hassel over such a petty amount.
Complaint Info
Them replying to me inquiring why my account was closed for no reason, and taking two days to inform me it would take up to another 72 hrs for them to give me a reason
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Pulsz Casino Complaints
- 55 of 165 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,719 USD Avg. Amount
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Unresolved
Pulsz Casino - Pulsz not paying out
$1,200
Unresolved
Pulsz Casino - Pulsz not paying out
I’ve had a pulsz account for over two years. I won $1,200 9-10 days ago and still have not received my money. I reached out to customer support and ...
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Unresolved
Pulsz Casino - Redemption non payout along with account being locked
$23,993
Unresolved
Pulsz Casino - Redemption non payout along with account being locked
On January 22, 2026 I won $20,000 playing on pulsz casino. In addition to the amount already on my account for $3992.83 bringing the total amount to $ ...
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Resolved
Pulsz Casino - Time is up I would like my SC wins
$8,681
Resolved
Pulsz Casino - Time is up I would like my SC wins
On 12/10/2025, I won $10,965.30 (I have a screenshot). I learned through the redemption process that I could only request a maximum of $10,000.00 and ...
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Unresolved
Pulsz Casino - Account closed after trying to redeem
$1,800
Unresolved
Pulsz Casino - Account closed after trying to redeem
I've been trying since November to redeem and verify my account. Now they say the account is closed after sending in my legal verification and trying ...
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