Hi,
Unfortunately I have to write this complain about Playzee casino.
I did won 800 euros and wend up to 6000 in a game I am used to play and won high (Royal Mascarade from Playgo)
When I try to withdraw the first 800 euros, is not possible to withdraw at all! The only option they show is bank transfer and the bank transfer itself is not available.
I contact the costumer service and what a terrible one. So I gave up, play a little more just to loos and had a high winning. But what is the point to have a high winning if I cannot cash out? So I play all and got the service to close my account. More than once, and they did not close it. They offered me 2 euro bonus, next a 20 bonus spin, and then I try to close my account again, with no success..
I set in in that day around 200 euro. I do not mind loosing the money I set in, but I don’t want to be a hostage of a casino that has plenty of option to deposit, and NO option to withdraw. Playzee used to be good.
I will try to close my account there again today.
Let this as a warning to other players.That is deceiving.
Regads.
FNesset
