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Playzee Casino - Delayed payment for 3 weeks already

RESOLVED
Complaint Info
Disputed casino Playzee Casino
Reason Delayed payment
Amount £ 130
Posted on May 21, 2021

Cashed out £130 at Playzee casino on the 1/5/21. To this day I have not received my funds. They are not giving me any reason. I have no problem receiving money to my PayPal from other casinos.

They also been saying it has been escalated since 2 weeks but nothing done yet.

I had the same problem with playzee last month where they couldn’t pay out into my PayPal and then paid into my debit card. If there is a problem with their PayPal I don’t see why they can’t pay into my debit card again and stop taking so long about it.

Posted on May 25, 2021

Hi DUBS81

Thank you for your review and apologies for the slow reply.

We have reached out to our Accounts Team who have confirmed that they have been in touch with you regarding your withdrawal and to further detail the reason for the delay.

We’re sorry to hear about your experience but regret that we are unable to provide detail on this platform, please do however keep an eye out on your emails for feedback from our Accounts Team.

Regards

Posted on May 25, 2021

Payment finally in my bank after long delay .
Thank you ask gamblers

AskGamblers
Posted on May 25, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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