Since i made a deposit with skrill on this casino of 121 euros, with the welcome bonus and played all the money trough requirements of terms and conditions. Made no bet higher then 5 euros. Played all fair. Then i won arround the 2000 euros and made a withdrawal, this friday i took a look on my account and saw it was blocked. Then i asked the live chat what the reason was for this. I get an answer as it is for security reasons. Today took a look at it but it is still locked and no answer is giving up on this case. I want to know what takes so long, i allready wait 7 days on my withdrawal transfering to my skrill account. 7 days and still pending? I cant find anything in T&C about this long pending status. Nothing happens at all.. account blocked with my 2000 euros locked in it. I want my money because i won it fair.
Complaint Info
Update day 11: StillHaving trouble with willhill allready 11 days of a pending withdrawal of 2000 euro, and my account is blocked. They say for security reason but i dont know.. send them a mail asking if there is any update; they just dont reply. As soon as i try to connect to live chat on their site and ask them if there is any update, and then tell them my username to confirm it is me. They just disconnect without a response.
All trouble is over withdrawal received! :)
AskGamblers
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
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