Lucky Spins Casino - Payment delayed and requesting more deposits

Tanya87 Australia
posted on November 6, 2015.

I have been waiting months for my withdrawal and have sent countless emails with no reply. When i finally get on to someone in live chat they keep advising me that since my withdrawal I haven't deposited any money and i said i wont deposit unless i know i can withdrawal when i win. But they keep pushing me saying it wont get processed until i keep depositing. In the rules and regulations it states that is won on a bonus you must depsoit in order to receive your money and i have done just that. But they keep saying it keep active always so more deposits.

posted on November 11, 2015.

Dear @Tanya87,

Any update regarding your complaint? Thank you.